to a seasonal business,
all previous accounts will be due upon installation.
New customers will pay a deposit the day they schedule
their installation with the office and will be charged
for the balance after completion.
customers requesting attention to their lights must have
invoices paid in the office before a foreman is sent out
to do adjustments. Many of our customers do not call for
bulbs out unless there are 4 or 5 bulbs out. They need
to go to the website and submit a Trouble Ticket. Office
does not handle any of it.
are called out to fix a problem and it ends up being
something on the customers end, for example: dog chewed
up the wire, customer plugged things into the outlet and
blew a fuse, squirrels ate the wire, tree knocked off
lights etc., there will be a $50.00 service charge.
are no warranties on any kind of weather related damage
(wind, hard rain, hail, snow, etc) to your lights. A
$50.00 service charge will be applied.
will be a $25 fee for any cancellations less than 48
lights will be taken down Jan 2nd thru Feb 15th
unless other arrangements have been made thru the office
before December 21st. Starting 2017 we will store ALL
customers. If you do not want us to store we will leave
them at your house and will not install the next year.
No need for you to call the office. (We want them down
offer free storage. We offer this convenience for you so
that in November when we come back to install the lights
for the following year, nobody needs to be there or
remember to set the lights out. We bring the lights with
us that day. Same as in January no one needs to be there
for removal, we store the lights for you in a warm, safe
warehouse. All bulbs are checked or replaced for the
return season of installation during the off season.
Offices will be closed for the holidays from Dec 21 thru
Jan 1st so there will be no technician
available. There are no warranties on the lights after
Dec 21st until we re-install the lights on
your house again.
January 1st if customer has any outstanding
balances on lights, the lights will be removed upon full
payment of the bill. At that time, customer will be
responsible for any collections and/ or all legal fees
that occur in order to collect payment.
have nothing to do with timers, we do not sell them, we
do not have any in the vans, or warehouse. We do not set
the timer for you. If you put a timer on the lights
please remove it and store it before the crews come out
to remove the lights. We are not responsible at all for
is not liable for any damage on lights once lights have
been removed from CCL premises and installed by
homeowner, another company, or anyone else other than
only store lights for 2 years (if not using us
anymore). After 2 years we recycle the lights.
Updated: July 25th, 2017