Submit a Repair Request
LED’s are great but there is no way to tell which ones are lit or out during the day! So, if you have LED lights please make a rough sketch of your house and show us where the lights are out.
Please help us by leaving the sketch taped to the front door and we will take it off the door when we fix the lights.
*We are aware that this year we’re having more issues with lights out is that we are using a whole different style of clip on the wire and it attaches between the socket and the light bulb. We are learning that some of the clips are interfering with the electrical connection.
We can usually make it back out to you in 4 to 5 days. This year it may be a little longer due to the larger numbers of folks with lights out issues and weather.
Thank you for your assistance in identifying which bulbs to fix and thank you for your patience as we work through this new issue in the design for attaching lights to your homes and businesses.
Be Sure to Review our Policies Page
before submitting your ticket, thanks!